We are a manufacturer. Welcome to visit our manufacturing facilities.
How long is your delivery time?
Generally, it is 5-7 days if the goods are in stock, or 15-20 days if the goods are not in stock, depending on the order quantity.
Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free, but shipping costs are not included. If it is a sample order, you can place the order directly, and we will contact you to confirm the style and quantity.
How can I customize a sample?
If you require a unique sample not currently in stock, you will need to provide all details (sending a physical sample for evaluation is preferred). Custom samples may require a new mold which carries a molding fee. We will review your specifications and issue a sampling PI. Sampling takes about 3-5 days depending on complexity.
How do I place an order?
You can place an order directly. Since the automatically calculated freight may be inaccurate, our team will reach out after you order to confirm your size, thickness, thermal conductivity, packaging, and the final accurate pricing. The price will be adjusted before payment. Please try to contact customer support or provide contact details to facilitate detailed communication.